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What Transparency Really Is — and Why It Matters Today
In recent times, institutions have released vast quantities of documents and data under the label of “transparency”. Yet instead of clarity, many people experienced confusion, speculation and mistrust. This reveals a critical misunderstanding: transparency is not the act of releasing information, but the act of making information understandable . Academic research consistently shows that transparency only works when it helps people make sense of decisions, processes and outco

Sandra Ahmidat
17 hours ago5 min read


Transparent Generative AI Use in Charities & NGOs — Building Trustworthy Infrastructure
Artificial intelligence (AI) is already part of the daily workflow in many organisations — whether through Microsoft 365 Copilot , Google Workspace Gemini , or other tools that support writing, summarisation, interpretation, and clarity. In most cases, this is generative AI — a type of artificial intelligence that works with language and information. Generative AI can create text, summaries, explanations, and structured outputs, and it can also help organisations interpret a

Sandra Ahmidat
Jan 227 min read


Community Engagement as a Core Operational Process: A European Quality Standard for Trust
Across Europe, community engagement is too often approached as a consultation event, a survey, or a public meeting held near the end of a decision-making cycle. But real engagement is not an activity. It is a core operational process —one that directly shapes public trust, service quality, local legitimacy, and institutional accountability. Social impact organisations, charities, local development bodies, and public institutions increasingly recognise that meaningful engageme

Sandra Ahmidat
Nov 30, 20253 min read


Enhancing Organisational Trust through Transparent Decision-Making
Building trust within any organisation is like tending a garden. You need the right conditions, consistent care, and openness to growth. When it comes to public sector organisations and mission-driven institutions, trust is not just a nice-to-have - it’s essential. One of the most powerful ways to cultivate this trust is through effective decision transparency . Let me take you on a journey through why transparency matters, how it can be implemented, and what practical steps

Sandra Ahmidat
Oct 20, 20253 min read


Building Strong Governance with Emotional Intelligence
When I think about governance, I often picture a complex machine with many moving parts. But what if I told you that the oil that keeps...

Sandra Ahmidat
Oct 13, 20254 min read


Gemba Walk: Making Services Transparent
Most service challenges don’t start with big failures. They start with small patterns that repeat, day after day, until they become...

Sandra Ahmidat
Sep 26, 20251 min read


Trust Isn’t Built with Forms: How Emotional Mapping is Redesigning Public Confidence
What if your service unintentionally creates confusion, fear, or shame? Every day, individuals, families, and even professionals engage...

Sandra Ahmidat
Aug 7, 20253 min read


Vedomia: The Missing Link Between Systems and the People They Serve
In a world full of information, we forgot to map understanding. Why Vedomia Was Born I didn’t create Vedomia out of ambition. I created...

Sandra Ahmidat
Aug 6, 20252 min read
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